Shipping Information
Our fulfillment team operates Monday-Thursday only. Any orders placed on Thursday and through the weekend will not be processed until the following Monday.
*Free shipping for MA, NH, VT, ME, RI, CT, DE, PA, NJ, NY, VA, MD, OH, NC, WV, and District of Columbia (DC) and discounted shipping to all other states in the continental United States
Nutritionals, Allergens, and Certifications
No, unlike many others in our industry, our flour is fresh-milled daily and does not contain shelf-stabilizing preservatives. We pride ourselves in using simple, clean ingredients and offering products free of artificials, chemicals, and other less-desirable additives.
Yes, our products are Non-GMO certified by NSF.
Our products are certified Kosher. More specifically, our pretzels are certified by Orthodox Union, while our bagels and tortillas are certified by Lighthouse Kosher.
All of our products contain wheat and all wheat contains gluten. People with Celiac disease and wheat allergies CANNOT eat our products.
All of our products are processed in peanut-free facilities and do not contain peanuts.
Our tortillas, flour and pretzels are safe for tree nut allergies. Unfortunately, our bagels and breads are baked in an area where tree nuts are present and our Brownie mix and Pancake mix are also packaged in a facility shared with tree nuts. There is the possibility of cross contamination.
All of our products are dairy free EXCEPT for our Hot Chile & Cheddar Pretzels and Pancake Mix. Our Honey Mustard Pretzels and Brownie mix are made in the same facility, so there is always a possibility of cross contamination.
Our tortillas, pretzels and flour are safe for anyone with a sesame allergy. Our Everything Bagels contain sesame seeds and are baked and packaged in the same room as our other bagels, so there is a chance of cross contamination.
Our products are not vegan, as we use honey as a sweetener. We've talked a lot about honey in our products, as we've received some feedback about substituting it with different sweeteners. We choose to use honey because nutritionally, it offers a lot more value than sugar, agave and all other sweeteners. We know that some folks would disagree on these points, but, like stone-milling, honey has been around for a long time and is a good fit with our ethos: clean, regional, healthy, ingredients.
The heritage, old-fashioned wheat that we mill for our products tends to be lower in protein than modern wheat. Because we source from small organic farms, our wheat harvests vary depending on the fields and the soil in which it’s grown. This kind of variability is natural. So, it’s also an expected issue when working with small family farms who are not growing the same monocultures of wheat specifically designed for industrial baking. To make it easier to work with variable crops from smaller farms, we use a small amount of organic vital wheat gluten to bolster the protein count in our products – otherwise, our products wouldn’t have their nice lift and structure. It’s very important to note that the vital wheat gluten we use is organic. We primarily use organic and transitional organic wheat from Aurora Mills & Farm. So, we make sure that none of the wheat (including the vital wheat gluten) in our products is ever grown with pesticides.
How To Enjoy One Mighty Mill Products
Given the preservative-free nature of our flour, Mighty loaves are best enjoyed fresh for about 7 days at room temperature. If you order several bags or won’t be able to enjoy them by the bag’s expiration date, we recommend storing our bread in the freezer for optimal freshness. They only need about 30 minutes to defrost at room temperature. If you purchase Mighty Bread at a local retailer, please refer to the best-by date listed on the sticker they've provided.
Given the preservative-free nature of our flour, our bagels are best enjoyed fresh from the box for about 5 days at room temperature. If you order several bags or won’t be able to enjoy them by the bag’s expiration date, we recommend storing our bagels in the freezer for optimal freshness. They only need about 30 minutes to defrost at room temperature. Many customers suggest pre-slicing them before freezing. This way, you can just pop those right into your toaster without defrosting! Our bagels defrost extremely well and are just as good out of the freezer!
At home, we recommend storing the tortillas in the refrigerator, which will help keep them at the freshest they can be for the 10 day shelf life. Our tortillas also maintain their quality when frozen. So, we recommend that you freeze them immediately if you can’t eat our tortillas within 10 days of receipt.
Unlike other flour brands, our fresh-milled flour does not contain shelf-stabilizing additives. Optimally our flour is stored in an airtight container in a cool, dark place. Our 6-month shelf life has been validated at room temperature and our suggestion is to hold OMM flour in a cupboard away from heat (ie: not above the stove). Light and air are the enemy; both will cause our flour to oxidize and spoil. Refrigeration and freezers are fine places to store fresh, stone-milled flour (theoretically, they present the best option to avoid the oils in our flour from turning rancid). If you do freeze it we suggest using a freezer bag so it doesn’t take any off-flavors from the stuff in the freezer.
Our fresh-milled flours have a 3 month shelf life and will always arrive with stickers indicating when your flour was milled and when it will expire. It is best to keep our flour away from excessive heat and light, so a cool, dark pantry is ideal. You may also freeze your bag(s) of flour, but we do recommend placing it in an airtight container or bag to avoid any unwanted odors.
Fresh-milled flour tastes amazing when you bake with it -- but there are a few important differences to factory flour. You can substitute our AP flour and our Bread flour for their respective conventional counterparts in recipes. Our AP Flour contains 11% protein, the standard for all-purpose flour, while our Bread Flour checks in at 13% protein, the norm for bread flour. Because our flour is packed with fresh germ and bran, you might notice slightly less lift in baked goods compared with conventional flour. It shouldn't be too noticeable in the finished product -- but you will notice a lot more fresh-milled flavor!
Hydration: The one thing you may want to tweak when using our flour in a recipe is the amount of hydration or liquid – water, milk or fat (in the form of eggs, oil or butter). As Joanne Change said best: “it’s a thirstier flour.” The coarse texture of OMM’s flour and its abundance of germ and bran can sponge up liquid. Be prepared to add a splash of water if a bread or pizza dough looks dry towards the end of mixing. And you can add another pat of butter to a cookie recipe or another teaspoon of oil to a quick bread at the onset.
Remember, our flour is alive! Whether in a sourdough starter or in a pizza dough that you are letting sit out to rise, you will notice that OMM flour is pretty active. All those nutrients are great for fermentation. Keep an eye on a dough while it’s rising or in the fridge.
Wholesale Opportunities
Unfortunately, our flour is not available for wholesale as we cannot support any new accounts for the time being. For more information, please reach out to support@onemightymill.com
Our pretzels, tortillas, and bagels are available for wholesale and we would love to hear from you! Please contact support@onemightymill.com for more information.
Mighty Subscriptions
How do subscriptions work?
We offer custom subscription boxes in a variety of sizes. You can build your own Stone-Milled box according to the number of items specified in your subscription choice.
Custom box options are:
- Small box, 6 items
- Medium box, 10 items
- Large box, 14 items
- Flour box, two 5lb bags of flour - your choice!
First, log in to your account. You will be taken to a page with your order history and account details. Click Manage Subscriptions. On the following page, you will see your current and any past subscriptions.
- There are tabs just above - Subscriptions, Delivery Schedule, Order History, Shipping Addresses, and Billing Information.
- Subscriptions is the full list of current and past subscriptions that you have with us.
- Delivery Schedule lists future renewal dates and the address where your package will ship to.
- Purchase History lists every order you’ve ever placed with this account and is a great tool for keeping track of your orders with us!
- Shipping Address is where you can modify the shipping address associated with your subscription.
- Billing Information is where you’d update your credit card information.
The primary address on your account is the shipping address where your package will be sent each time your subscription renews. You can choose to add other addresses if you plan on gifting your subscription to a friend that is within our shipping zones.
- Log in to your subscription dashboard.
- After you’ve logged into your account, click View Addresses.
- You can then add an address, modify existing addresses, delete an address, or make any one of these your primary address.
- To make an address your Primary Address, click Edit on the address you’d like to update.
- Then check Set As Default Address. Click Update and you’re all set!
That’s completely up to you! You can choose your frequency, skip shipments, and modify renewal dates on your subscription dashboard! Our system automatically defaults to 4 weeks, but you can choose your frequency when you sign up.
First, log in to your account and click Edit next to the subscription you’d like to modify.
On the next page, select Next Charge Date - here you can choose the day that you want your subscription to renew!
If you’d like your subscription to renew that same day:
- Log in to your Subscription Dashboard and choose Manage Subscriptions.
- Choose the subscription you’d like to modify and click Edit.
- Scroll down and on the left column click Order Now, it’s just below the Product box. This will initiate a new order request and you will receive an email confirming your order.
- PLEASE NOTE: Your future delivery dates will not change if you decide to order now. They will still occur at the same frequency, and on the dates that were predetermined when you initially subscribed.
You can also Skip your next renewal date. Just click Delivery Schedule and choose the Skip option on the right of your subscription. This will not affect any other future delivery dates.
First, log in to your account. You will be taken to a page with your order history and account details. Click Manage Subscriptions. On the following page, you will see your current and any past subscriptions.
- There are tabs just above - Subscriptions, Delivery Schedule, Order History, Shipping Addresses, and Billing Information – click Billing Information.
- You can then click on Payment Method and make the appropriate changes.
We’d hate to see you go but understand that circumstances change!
To cancel a subscription:
- Log in to your Subscription Dashboard and choose Manage Subscriptions.
- Choose the subscription you’d like to modify and click Edit.
- Scroll down and, on the left column, you will see a Cancel Subscription button – click there to cancel. A menu will pop up asking why you’ve decided to cancel. Choose your reason and click Cancel. You will receive a subscription cancellation email shortly after.
In addition to incremental product savings, you’ll also enjoy big savings in the form of FREE* and discounted shipping** on order $55 and over. You can pause, skip, or cancel at any time. A win for you, us, and the planet!
*Free shipping for MA, NH, VT, ME, RI, CT, DE, PA, NJ, NY, VA, MD, OH, NC, WV, and District of Columbia (DC)
Your subscription will renew according to the order frequency you’ve chosen. For example, if you are set up for a bi-weekly subscription- you will be charged every 14 days. If monthly, you will be charged on the same day each month. The date of payment does not mean your order will ship that same day. You will always get an email alert telling you your next shipment is being packed by our team.
Orders take at least 1-2 days to process. Your subscription will ship soon after your order is processed and subsequent recurring shipments will ship according to the frequency you’ve selected. You will always get an email alert 3 days prior to the renewal date. That will give you the time to make adjustments to the box contents or ship date if necessary. Once the order is processed, you will receive a confirmation email or text message. A shipping confirmation notification will follow as soon as your package is officially on its way! Please note, orders cannot be modified in any way once they are processed, packed, and/or shipped.
This is entirely up to you! When setting up your subscription, you have control over the cadence of your shipment -- ranging from weekly to monthly. And remember: you can pause or adjust your shipment frequency at any time through our account management feature.
Yes! All you need to do is sign into your account and click on the “Manage Subscriptions” option. From that page you have the ability to skip or adjust your next shipment date.
It’s easy. Click > here < to log into your account. Once logged in, you will see a “Manage Subscriptions” option. Click that link to see your subscription information and make changes. As always, you can reach out to our team for support with any questions or needs.
E-Gift Cards
This digital gift card can only be redeemed at www.onemightymill.com. It cannot be used at the Lynn, MA cafe. If you are looking to purchase a gift card for the One Mighty Mill cafe in Lynn, please click here.
Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.
Gift Cards cannot be exchanged for cash.
We are not responsible if a Gift Card is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances. With that said, we can use the email address used at checkout to help you and identify history of use.
Gift Certificates may only be redeemed against products sold on www.onemightymill.com.